We had a major backup on the Sunday of thanksgiving weekend. We were nervous about how much it would cost us to have someone come out and fix the problem. We had called a few local places and they were going to change us ALLOT. Well we called a advantage and they gave us a quote over the phone and sent someone out within the hour and didn't try to add on any extra charges like other companies do. The quote they gave us is what they charged and it was way cheaper than the other companies we called. Very helpful and friendly. We will definitely use them again if we ever need to.